Member Services Associate

Power Wellness
Chelsea, MI
Category Customer Service
Job Description
Member Services Associate provides the highest level of customer service to members, guests, and prospects of the facility, handling membership information, enrollment procedures, and customer satisfaction, while promoting memberships and services and maintaining accurate records.

Requirements

  • Oversee interactions at the service desk
  • Promote and sell memberships and services
  • Schedule appointments via core business software
  • Enroll members via contract
  • Maintain accuracy of records and satisfaction metrics

Benefits

  • Comprehensive benefits package
  • Generous paid time off
  • 401k matching
  • Relocation assistance
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