Member Services Associate

The Member Services Associate is responsible for providing the highest level of customer service to members, guests and prospects of the facility, as well as, membership information, enrollment procedures, ongoing customer satisfaction and membership recruitment and retention.

What You Will Do

Oversee interactions at the service desk, promote and sell memberships, schedule appointments, enroll members, and maintain satisfaction metrics.

Why It Might Be a Fit

Must possess excellent inter-personal and communication skills, ability to work with members in a positive, service based manner, and ability to multi-task and maintain a controlled and professional demeanor.

Requirements

• High School diploma or GED
• 1 year certificate from college or technical school
• Minimum 6 months of related experience or training
• 2-3 years of sales, reception and computer skills
• CPR/AED certification within 90 days of hire