Member Services Associate

Better Life Partners
Northfield, NH
Category Administration
Remote
Job Description
Better Life Partners is a community-based organization providing addiction recovery services alongside support for members at various stages of treatment. The Member Services Associate will act as a critical point of contact with members, handling inquiries, scheduling appointments, and providing technical support. This role requires excellent communication skills, problem-solving abilities, and a commitment to customer service and helping others in a fast-paced environment.

Requirements

  • High school diploma or GED required
  • 3+ years of customer service experience
  • Strong computer literacy
  • Strong interpersonal and communication skills
  • Flexible, adapt to change
  • Bilingual (a plus)

Benefits

  • Equity in the form of stock options
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