Member Services Representative

UFCU Main
Austin, TX
Category Customer Service
Job Description
Member Services Representative I serves as the primary point of contact for Member inquiries by telephone, providing assistance and information regarding UFCU products and services. The position requires excellent customer service skills, effective communication, and the ability to work independently with direct supervision.

Requirements

  • High school diploma or equivalent
  • One year of customer service, call center, or related high-volume call experience
  • Ability to work comfortably in a fast-paced, high-volume call center

Benefits

  • 401k Matching
  • Retirement Plan
  • Generous Paid Time Off
  • Tuition Reimbursement
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