Role OverviewThe Member Services Representative will create a positive member experience by providing superior customer service to Planet Fitness members, prospective members, and guests.
What You Will Do
Greet members, answer phones, check members into the system, handle new member sign-ups, and respond to member questions and concerns.
Why It Might Be a Fit
Customer service background preferred, passion for fitness and health, upbeat and positive attitude, and strong listener with problem-solving skills.
Requirements
- Customer service background
- Basic computer proficiency
- High School diploma/GED equivalent
- Must be 18 years of age or older
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