Role OverviewThe Member Services Representative will provide a superior level of customer service to Planet Fitness members, prospective members, and guests while ensuring an exceptional 'Judgement Free' experience.
What You Will Do
Greet members, prospective members, and guests, assist with questions and concerns, perform member-related functions, answer phones, and respond to member questions and concerns.
Why It Might Be a Fit
We are looking for a positive and upbeat individual with a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF Team Members.
Requirements
- 6-12 months experience in a customer service environment
- High School diploma/GED equivalent
- Must be 18 years of age or older
- Basic computer and Point of Sale proficiency
- Willing to become CPR/AED Certified
Benefits
- Free Black Card membership while employed + a free Black Card membership for one family member living within the same household
- Employee discounts on Planet Fitness branded merchandise
- Advancement Opportunities
- Flexible Schedules
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