Role OverviewThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
What You Will Do
Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities, facilitate needed updates to member’s accounts, and respond to member questions and concerns.
Why It Might Be a Fit
Customer service background preferred, basic computer proficiency, passion for fitness and health, and exceptional customer service skills.
Requirements
- Customer service background
- Basic computer proficiency
- Passion for fitness and health
- Upbeat and positive attitude
- Punctuality and reliability
- Exceptional customer service skills
- Strong listener with the ability to empathize and problem solve
- Diplomacy in all interactions
- High School diploma/GED equivalent
- Must be 18 years of age or older
Benefits
- Free uniforms
- Competitive salary
- Flexible schedule
]]>