Member Services Representative

Bridge Credit Union
Powell, OH
Job Description
Role Overview

Performs a broad variety of member services functions, including opening and closing accounts, renewing certificates, and assisting members with account inquiries and problems. Actively cross-sells Credit Union services. Performs specific assigned duties and assists other Member Services Representatives/Specialist with duties as required.

What You Will Do

Answers members' questions regarding Credit Union services provided, performs account maintenance duties, and serves members promptly and professionally.

Why It Might Be a Fit

Ideal for those looking to expand their knowledge, develop in their career, and grow within a rapidly growing company.

Requirements

  • High school graduate or equivalent
  • Call center experience preferred
  • Clear, effective verbal communication skills
  • Professional appearance, dress, and attitude
  • Ability to operate related computer applications and business equipment
  • Data entry skills

Benefits

  • Affordable health and vision insurance
  • Free dental insurance
  • 401K plan with up to a 5% match
  • Accrued vacation and injury/illness leave
  • Short-term and Long-term Disability
  • Life insurance
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