Role OverviewMember Services Representative is the face of SECU in Financial Centers, delivering exceptional member service through high levels of engaging communication, accuracy, and efficiency.
What You Will Do
Assist members through the Curbside channel, promote SECU's alternative channels of delivery, and ensure effective referral-based conversations occur.
Why It Might Be a Fit
We are looking for innovative and dynamic professionals with a passion for exceptional service to join our Retail Banking financial centers as a Member Service Representative.
Requirements
- College Degree Preferred
- Proven performance in relationship building, goal attainment in retail banking sector preferred
- Communication, organization, teamwork, punctuality, critical thinking, social skills, creativity, interpersonal communication, adaptability, friendly personality
Benefits
- Medical, vision, dental benefits
- 401k plan with company matching
- Generous sick, vacation and personal leave
- Quarterly incentives based on productivity goals
- Annual corporate-wide incentives
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