Role OverviewThe Member Services Representative position at Planet Fitness is an opportunity for personal development, leadership, organization, and career growth while helping improve the lives of members.
What You Will Do
Greet members, prospective members, and guests, provide an exceptional customer experience, enforce the Judgement Free zone, and handle front desk related activities.
Why It Might Be a Fit
If you enjoy being part of a team, enjoy new challenges, and let your ambition/hard work be a factor in overcoming them, this is the place for you.
Requirements
- Customer service background preferred
- Basic computer proficiency
- A passion for fitness and health
- Upbeat and positive attitude
- Experience in Sales
- Punctuality and reliability are a must
- Exceptional customer service skills
- Strong listener with the ability to empathize and problem solve
- Demonstrate diplomacy in all interactions
- High School diploma/GED equivalent required
- Must be 18 years of age or older
- CPR Certification AED/First Aid /CPR
Benefits
- Employee discounts
- Free uniforms
- Opportunity for advancement
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