MEMBER SERVICES REPRESENTATIVE

State of Illinois
Springfield, IL
Category Administration
Job Description
Illinois Teachers' Retirement System (TRS) is seeking a Member Services Representative to provide support to members regarding retirement and disability benefits. The role requires accurate communication, knowledge of Illinois pension laws, and a commitment to excellent customer service. TRS provides benefits, retirement plans, and employer-sponsored retirement pensions.

Requirements

  • Associate degree in math, statistics, accounting, or education
  • One (1) year of customer service experience OR four (4) years above degree work experience
  • Excellent communication and interpersonal skills
  • Knowledge of public pension benefits

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Retirement plan
  • 401k Matching
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