Member Services Specialist

AMS
Portland, OR
Category Administration
Job Description
Role Overview

AMS is looking for a Member Services Specialist to join their team. This position is a great fit for someone with customer service or administrative experience who enjoys being a helpful first point of contact and working with a variety of people throughout the day.

What You Will Do

Answer incoming phone calls and emails, provide friendly, professional assistance, and help with general office responsibilities.

Why It Might Be a Fit

The ideal candidate will have previous customer service, administrative, reception, or similar experience, strong communication skills, good organization and attention to detail, and a team-oriented attitude.

Requirements

  • Previous customer service, administrative, reception, or similar experience
  • Strong communication skills and a professional, friendly approach
  • Good organization and attention to detail
  • Ability to stay on top of multiple tasks and priorities
  • Comfortable working with phones, email, and computer systems throughout the day
  • A team-oriented attitude and willingness to jump in and help where needed
  • Someone who is dependable, adaptable, and enjoys helping others

Benefits

  • Medical, dental, and vision benefits with employer contributions
  • Paid vacation, sick time, and holidays
  • 401(k) with company match eligibility
  • Education reimbursement after one year
  • Opportunities to learn new skills and grow within the company
  • A supportive, team-oriented work environment
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