Member Solutions Recovery Counselor

Abound Credit Union
Any Location, KY
Category Customer Service
Job Description
Role Overview

Join a team committed to hardworking Kentuckians, driven by selfless dedication to members and community. We create a connected, learning-driven, and fun environment that fuels passion to inspire financial wellness.

What You Will Do

Contact members by phone, secure arrangements to bring obligations current, maintain accurate records, gather documentation, and communicate with a diverse member base.

Why It Might Be a Fit

We need self-motivated, enthusiastic, and organized individuals with experience using Microsoft products, strong communication skills, and attention to detail.

Requirements

  • High school diploma or GED
  • Self-motivation, enthusiasm, and willingness to support others
  • Organized, attention to detail, and ability to meet deadlines
  • Communication skills
  • Experience using Microsoft products (Excel, Word, Outlook, etc.)

Benefits

  • Great Salary
  • Pension
  • Health, Dental, Vision and Other Insurance Coverage
  • Paid Personal Time Off
  • Paid Holidays
  • Life Insurance
  • Short and Long-Term Disability
  • 401(k) with matching funds
  • Tuition Reimbursement
  • HSA, FSA, and Dependent Care Spending Accounts
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