Member Specialist Lead

Saltbox
Alexandria, VA
Category Customer Service
Job Description
Saltbox is seeking a full-time Member Specialist Lead to join their team and provide logistical and customer service to Small to Medium sized online businesses. This is a hybrid role working both in the office and on-site, supporting a real small business owner. They offer a team-based environment with opportunities for growth and professional development.

Requirements

  • A people-first mindset and a desire to help others succeed
  • Experience leading teams, including motivating, delegating, and assigning tasks
  • Comfort with juggling physical work and people interactions
  • Detail-oriented handling of inventory, shipping, and member requests
  • Familiarity with warehousing/fulfillment/retail/logistics tools
  • Ability to lift up to 50 lbs (reasonable accommodation)
  • Wear a reasonable, functional footwear.

Benefits

  • Health benefits
  • Dental and vision coverage
  • 401K Plan Options
  • Company paid long and short term disability and life insurance
  • Vacation time, sick time and paid holidays
  • Paid parental leave
  • Job training opportunities
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