Member Support Agent (WFH)

Spade Recruiting
Bend, OR
Remote
Job Description
Role Overview

Join a remote team where communication, service, and professional development come together. In this role, you’ll work directly with individuals who have expressed interest in learning more about available benefit options and are looking for guidance.

What You Will Do

Connect with prospective and existing members by phone and video, schedule and manage virtual appointments, provide clear explanations of benefits, services, and enrollment information, and guide members through online applications and required documentation.

Why It Might Be a Fit

We believe strong performance should create opportunities for continued growth. Team members receive structured onboarding, ongoing coaching, and access to development opportunities as they progress.

Requirements

  • Excellent interpersonal and communication abilities
  • A friendly and professional approach when working with others
  • Strong organization and attention to detail
  • The ability to manage responsibilities independently
  • Confidence using computers, video meetings, email, and web-based platforms
  • A dependable and self-motivated work ethic

Benefits

  • Work-from-home flexibility
  • Comprehensive training and continued mentorship
  • Weekly compensation with additional performance incentives
  • Flexible scheduling opportunities
  • Professional and leadership development
  • Advancement opportunities based on performance
  • An encouraging, team-oriented environment
  • Long-term career growth for individuals who excel
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