Member Support Specialist

Serenity Mental Health Centers
Sandy Springs, GA
Category Customer Service
Job Description
Member Support Specialist for high-volume inbound call team, providing white-glove service on every call. Full training provided.

Requirements

  • High school diploma or GED
  • At least 1 year of experience in customer service, call center, or high-touch service environment
  • Strong verbal communication skills and composure to stay calm under pressure
  • Basic computer and data-entry skills

Benefits

  • 90% employer-paid medical, dental, and vision insurance
  • 401(k) retirement plan
  • 10 PTO days (15 after year one) + 10 paid holidays
  • Flexible shift scheduling
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