Membership Advisor

Valley of the Sun YMCA
Scottsdale, AZ
Category Customer Service
Job Description
Role Overview

The Membership Advisor is the first point of contact for prospective new members, determining their needs and offering solutions to meet these needs. They will meet and exceed sales goals by handling all membership inquiries and identifying and actively problem-solving to overcome objections/obstacles to joining.

What You Will Do

Deliver excellent customer service, execute connections, follow-ups, and inquires for prospective members, new and existing members, and maintain strong knowledge on YMCA Programs, Services, Membership, Donations, Outreach, and Volunteer opportunities.

Why It Might Be a Fit

The ideal candidate will have a positive energetic attitude, enjoy interacting with others, and have 1-2 years of sales or marketing experience.

Requirements

  • Minimum age of 17
  • A positive energetic attitude
  • Must enjoy interacting with others
  • 1 - 2 years of sales or marketing experience preferred
  • Possess a working knowledge of computers and office machines
  • Must be available to work varying shifts (i.e., mornings, evenings, weekends and/or holidays)

Benefits

  • Free YMCA Staff Membership
  • Discounted Family Membership
  • Employee Program Rewards and Discount
  • Paid Sick Leave (after 90 days of employment)
  • Employee & Employer Retirement Contribution Options
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