Role OverviewThe Membership Director oversees all aspects of membership for a Y center, including recruitment, retention, and supervision of associates. They lead the membership team to help children, adults, families, and communities live healthier, more connected, engaged, and positive lives. They develop and implement new procedures to achieve strategic goals and assist in the development of member-centered programs.
What You Will Do
The Membership Director will be responsible for recruitment of new members, retention of existing members, and supervision of associates. They will also assist in the development of member-centered programs and perform in a leadership role for the annual fundraising campaign.
Why It Might Be a Fit
This role is right for you if you have a love of people, enthusiasm, patience, good humor, good judgment, and a can-do spirit. You should be able to clearly communicate and effectively listen to diverse groups of people, and have at least 5 years of supervisory experience in a customer-centric environment.
Requirements
- At least 5 years of supervisory experience in a customer-centric environment
- Demonstrated experience in generating leads and closing sales
- Previous experience managing a budget of $1.5M or greater
- Previous experience supervising a 2,500+ membership unit YMCA or equivalent (preferred)
- Bachelor's degree in a related field or equivalent combination of education and experience
Benefits
- Flexible schedules
- Competitive pay
- Generous paid time off
- Medical, dental, and vision benefits
- Dependent care FSA
- Employer contribution to the Y retirement fund
- Training and development programs
- Career advancement opportunities
]]>