Role OverviewThe Membership and Operations Associate plays an integral role in supporting and guiding the nonprofit volunteers and members from our client organizations. This role is part of the Association Management Unit in the Washington, DC office of Smithbucklin, a 650-person, employee-owned professional services company.
What You Will Do
The Membership and Operations Associate will build and sustain strong member relations, provide administrative and project support, serve as staff liaison to client member committees, coordinate and maintain financial projects, and maintain and update areas of the association website.
Why It Might Be a Fit
This role might be for you if you have demonstrated exceptional customer service skills, exhibit strong written and verbal communication skills, have strong skills in time management and organization, and display the ability to work independently and as part of a team.
Requirements
- Bachelor’s degree or equivalent experience
- 0-1 year of relevant professional experience, to include customer service and/or administrative support experience
- Proficiency with basic computer programming, including the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Ability to travel 5% of the time
Benefits
- Hybrid work environment with option to work from home two days per week
- Standard 40-hour work week with possibility of additional hours based on project deadlines
- Expected pay for this role is $52,000
]]>