Memory Care Director

Requirements

• Hires, trains, schedules, supervises, directs and evaluates Memory Care program associates
• Provides coaching, counseling and performance reviews on all Memory Care associates
• Demonstrates strong leadership, communication, and teamwork skills
• Demonstrates excellent organization and time management skills
• Oversees recruitment gateway for memory care associates
• Supervises all memory care program associates
• Completes monthly schedules for all RSAs, MCAs, and MCCs in UKG
• Monitors all memory care program associates assigned tasks
• Updates communication log, Voice Friend, RSA Assignment Sheets and Wellness Number list with new employees
• Conducts monthly pendant and wall alarm checks
• Supports payroll with the daily reviewing of timesheets and entering missed punches forms/vacation requests into UKG
• Orders necessary resident care supplies
• Performs scheduling, progressive counseling and annual performance reviews for all memory care program associates
• Staffs the Program to meet the needs of the population within the approved budget
• Ensures Memory Care Program meets all federal and state regulations and company standards
• Demonstrates requisite knowledge, skills and abilities consistent with the duties & responsibilities of this position
• Collaborates effectively and professionally with department heads to meet the needs and expectations of residents and their families
• Relates professionally and positively to residents, physicians, government regulators, incoming visitors and associates at all levels
• Provides ongoing communication to the Resident Service Director, Executive Director and other department heads regarding staffing issues or concerns
• Collaborates with RSD on all memory care services plans
• Participates in the review of individual residents’ service plans with other team members and regularly document elements of their status
• Ensures Residents are all groomed and dressed properly and according to personal preferences
• Ensures proper outside services are utilized for residents
• Ensures care is scheduled according to the resident’s lifestyle, needs and desires
• Coordinates and facilitates family meetings for all memory care residents
• Provides stand-up/inter-shift huddles for all memory care neighborhood staff
• Provides Person Centered Dementia Care Training to all new staff
• Provides monthly dementia-related in-services to all associates
• Provides coaching, mentoring and “micro” trainings regularly and consistently to empower and support staff in their roles
• Assists with touring and providing information about our memory care program to families of perspective residents
• Coordinates annual Alzheimer’s Association Walk Team and logistics
• Develops and distribute monthly newsletter
• Develops and maintain contact with community agencies, organizations, and area health care professionals through outreach and hosting
• Ensures all residents are able to participate in the meal program as independently as possible
• Ensures associates are providing supervision in the dining room and are offering necessary assistance to residents
• Ensures proper nutrition, snacks and hydration are provided throughout the day
• Ensures tables are set with all needed utensils
• Maintains a resident diet book that include a picture of each resident, their current diet, any special food consistency and food allergies for staff to utilize as a reference when serving meals
• Provides family education on issues or topics related to dementia care
• Provides a monthly family support group meetings
• Provides frequent communication with families
• Maintains a community Memory Care Resource Library for families and associates to utilize
• Implements volunteer program which includes recruitment, interviewing, training and annual recognition
• Trains all volunteers who will working the memory care neighborhood in dementia care
• Develops and implements intergenerational program with local organizations, schools and clubs
• Develops and implements a volunteer pet therapy program that follow all state and local government rules regarding pets

Benefits

• Competitive compensation package
• Bonus
• Health insurance
• 401K with match
• Paid time off