Role OverviewThe Merchandise Supervisor/Keyholder is responsible for creating an engaging experience for all Cleveland Hopkins Airport - Rock Hall store guests while sharing their love of rock and roll. This includes interacting with travelers and working with the broader Store team to make sure that the Rock Hall Store is providing the best quality service possible.
What You Will Do
Responsibilities include circulating in the Airport Store to engage guests, helping them connect to the history of rock and roll through merchandise recommendations, and communicating new ideas to the Retail Store Management Team.
Why It Might Be a Fit
The ideal candidate will embody the Rock Hall's mission to 'Engage, Teach, and Inspire through the power of rock and roll' and have a passion for customer service and rock and roll.
Requirements
- Two years of supervisory experience, preferably in an apparel retail environment
- Ability to read and demonstrate basic oral, written, mathematical and manual skills
- High school graduate or equivalent required
- Ability to communicate in standard English
- Retail sales and cashier experience
- Bilingual capabilities are helpful
- Computer Literate: Microsoft Office
Benefits
- Starting pay of $20.00 / hour
- Paid time off for part-time staff
- Free access to Rock Hall Museum events & shows
- Store employee discounts
- Employer paid parking
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