Merchandise Team Lead - Dollywood Theme Park - Full Time Seasonal

The Dollywood Company
Pigeon Forge, TN
Category Retail
Job Description
At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties; all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts, and they will tell you this place is different. It’s not a difference that you can touch or see - it’s a difference you can feel. We are seeking a Merchandise Team Lead who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand.

Requirements

  • Manage the daily operation of Merchandise retail, games and/or leased retail business as assigned to achieve the company objectives of financial goals for revenue and expenses, Guest experience, and Host satisfaction and care
  • Lead and oversee front-line workers using the company’s Lead with Love principles, resulting in teamwork, a well-functioning daily operation and timely resolution of conflicts and complications
  • Manage plans for the hiring, onboarding, scheduling and ongoing development of Hosts within the assigned area of responsibility.
  • Manage operational financial budgets for assigned areas of responsibility
  • Establish and oversee a healthy culture of Host engagement based on the company’s Lead with Love principles and a growth-oriented plan that results in a positive work environment and minimal turnover

Benefits

  • Paid Time Off
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Matching
  • Life Insurance
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