Merchant Experience New Verticals Project Supervisor

DoorDash USA
Tempe, AZ
Category Operations
Job Description
The Catalog Projects Team within Merchant Experience Operations (MXO) is responsible for building, maintaining, and improving merchant catalogs. As a Project Supervisor, you will lead high-impact initiatives that pilot, evaluate, and integrate new tools and workflows across Catalog Operations. The position is remote with opportunities for in-person collaboration during planning sessions and team events.

Requirements

  • Own end-to-end project delivery, including scoping, execution, communication, and success measurement.
  • Translate strategic goals into clear project plans, ensuring scope, ownership, and timelines are well-defined.
  • Pilot, test, and evaluate AI-assisted workflows to drive automation, improve accuracy, and scale efficiency.
  • Coordinate project contributors across multiple workstreams to ensure deadlines, dependencies, and quality standards are met.
  • Build and maintain dashboards in MODE and Google Sheets to track milestones, risks, and performance visibility for leadership.
  • Act as a cross-functional liaison between Product, Engineering, Strategy & Operations, and Operations teams to ensure alignment and progress on shared objectives.
  • Create project documentation, rollout plans, and training materials to support adoption across operational teams.
  • Communicate progress, outcomes, and learnings through clear storytelling and visual reporting that drives cross-team visibility.
  • Capture learnings and identify opportunities to continuously improve how the Catalog Projects Team delivers scalable and measurable value.

Benefits

  • Premium healthcare
  • Wellness expense reimbursement
  • Paid parental leave
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