Role OverviewThe MID Administrative Assistant is responsible for managing operations at a community behavioral health clinic for the remote implementation of the MID program. Key duties include registering new patients to the patient portal, sending initial documentation to be filled out and signed on the patient portal, uploading and tracking homework received for patients, and assisting with daily billing procedures using an electronic health record (EHR) and electronic billing system.
What You Will Do
Coordinate new patient onboarding, maintain accurate patient records, manage intake and homework documentation, send appointment reminders, and enter Virtual Gateway data for MID patients.
Why It Might Be a Fit
This role involves close collaboration with the Clinic Director/Assistant Clinic Director to identify and address program needs. The successful candidate will have strong skills in front desk management, EHR utilization, and computer proficiency, and will be able to provide administrative support and guidance to supervisors and staff.
Requirements
- Customer service experience
- Strong skills in front desk management
- EHR utilization
- Computer proficiency
- Bilingual capabilities (preferred)
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (403B, IRA)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Long Term Disability
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