Role OverviewThe Mission Team Leader - MSO will collaborate with the team to achieve program objectives, ensure adherence to best practices, and maintain accreditation and contractual standards. They will also design and deliver training programs, ensure compliance with regulatory requirements, and oversee billing and invoicing.
What You Will Do
The Mission Team Leader - MSO will participate in leadership coalitions, facilitate organizational change, and actively participate in accreditation and licensing audits. They will also resolve customer and referral source concerns, address complaints, and maintain service excellence.
Why It Might Be a Fit
The ideal candidate will have excellent time management, prioritization, communication, customer service, and problem-solving skills. They will also have experience in operational management, change leadership, and talent development.
Requirements
- Associates degree in related field
- 3+ years of management or leadership experience
- Excellent time management and prioritization skills
- Excellent communication, customer service skills, and attention to detail
- Excellent problem-solving and decision-making skills
- Intermediate level of competency with Word, Excel, PowerPoint, SharePoint, and Outlook
- Ability to maintain confidentiality
- Valid driver's license with an acceptable driving record
Benefits
- Paid time off
- Paid holidays
- Health insurance
- Retirement plan
- Learning budget
- Parental leave
- Wellness program
- Visa/relocation assistance
- Remote flexibility
- Stipends
- Bonus/commission
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