Role OverviewAs a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came!
What You Will Do
Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer; Source parts from outside vendors and coordinate delivery; Prepare end of shift drop and shift report; Understand various payment types; Maintain the safety of both our customers and team members
Why It Might Be a Fit
A dedicated individual who works well with others and is excited to be part of our team! High School Diploma or GED; Good verbal and written communication skills; Previous cashier and customer service experience; experience in repair or parts shop preferred; Strong suggestive selling skills; Basic computer skills; Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions; A valid driver’s license
Requirements
- High School Diploma or GED
- Good verbal and written communication skills
- Previous cashier and customer service experience
- Experience in repair or parts shop preferred
- Strong suggestive selling skills
- Basic computer skills
- Ability to work flexible hours
- A valid driver’s license
Benefits
- Competitive wages
- Medical, dental, vision and life insurance
- 401(k) with a company match
- Paid vacation and holidays
- Tuition reimbursement
- On-site meal discounts
- A wide variety of discounts on technology, travel, food and fuel
- Opportunity for growth and advancement with company paid training
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