Model Bartender - Casa Playa - Brunch Service

Wynn Las Vegas
Las Vegas, NV
Category Hospitality
Job Description
Casa Playa is a coastal Mexican restaurant seeking a Model Bartender to create an ultimate guest experience. The Bartender will greet guests, learn their preferences, and execute a specific food and beverage game plan to exceed expectations.

Requirements

  • Welcome guest/s, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders.
  • Guide guests through all phases of their experience at bar/lounge.
  • Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers.
  • Checking identification to ensure guests are the legal age to purchase alcohol.
  • Taking inventory and ordering supplies to ensure bar and tables are well-stocked.
  • Consistently follow sequence of service utilizing all proper procedures standardized by the room management.
  • Responsible for taking food/beverage orders and carrying out wine/beverage service.
  • Responsible for checking on the guest throughout service.
  • Completing opening and closing side work.
  • Maintaining health code standards.
  • Handling guest checks and other related financial truncations (itemize bills correctly and efficiently secure payment).
  • Bid farewell to guests, using guest’s name when known, and encourage them to return.
  • Maintain a level of professionalism.
  • Anticipate the guests’ needs and responding appropriately with a sense of urgency.
  • Work as a team, assisting all guests’ and employees’ needs and inquiries.
  • Be familiar with all Hotel services/ features and local attractions/ activities to respond to guest inquiries accurately.
  • Maintain complete knowledge of all liquor brands, beers, and non-alcoholic selections available on the restaurant/ lounge floor.
  • Maintain complete knowledge of designated glassware and garnishes for each drink.
  • Complete opening side duties: fold/stack cocktail napkins, stock swizzle sticks, straws, matches, line cocktail trays, stock glassware, restock supply cabinet, inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies.
  • Input all orders into POS system quickly and efficiently ensuring accuracy of all drinks and modifications.
  • Perform other job-related duties as requested.
  • Ensure that all guests feel welcome and are given responsive, professional, gracious service at all times
  • Natural communicator with excellent customer service skills
  • A highly motivated and energetic personality.
  • Work varied shifts, including weekends and holidays.
  • Candidates must be able to communicate in English fluently and in a professional manner, in written and oral form.
  • Candidates must exhibit wine, beverage, basic food and advanced service knowledge including; wine service, Champagne, mixed cocktails, cordials, after dinner drinks and up-selling.
  • Requires the ability to work efficiently and within a team environment.
  • Applicants must be 21 years of age or above.
  • Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times.
  • Willing to work in a loud and fast paced environment.
  • Possession of /or ability to possess a valid TAM and health card.
  • Experience in bottle service preferred, but not required.
  • Working knowledge of standard drink recipes.
  • Understanding of classes of alcohol, different glasses, brand names and garnishments.
  • Working knowledge of bar equipment.
  • Knowledge of education in mixology.
  • Numeracy and cash-handling skills.
  • Consistently deliver exceptional service to every guest while interacting and entertaining in a professional manner.
  • Maintain a clean and hygienic workstation in accordance with Clark County Health Standards.
  • Handling cash and credit transactions at the point of sales.
  • Ability to initiate and maintain an upbeat and relaxed environment on a consistent basis.
  • Adhere to and enforce company specific safety policies.
  • Consistently maintain a well-groomed appearance, posture and hygiene deemed by management.
  • Maintain dialogue with all guest while upholding a warm, positive and friendly persona at all times.
  • Requires a minimum of 1- 2 years work experience as a bartender in a high-volume restaurant, lounge or nightclub.
  • Knowledge/Certificates: Exhibit proper knowledge, selling techniques, and service delivery of both non-alcoholic and alcoholic beverages.
  • Education: High school diploma or above.
  • Language Abilities: Fluent spoken and written English.
  • Computer Skills: Proficient in POS software

Benefits

  • 401k Matching
  • Retirement Plan
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance
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