Role OverviewThe Mortgage Default Servicing Manager oversees default risk management and loss mitigation functions within the mortgage servicing operation, ensuring alignment with the credit union’s risk appetite, regulatory requirements, and member-focused resolution strategies.
What You Will Do
The position ensures adherence to internal policies and procedures, investor and secondary market guidelines, and all applicable Federal and State laws and regulations. The role maintains advanced knowledge of mortgage servicing operations and default resolution practices and provides leadership, training, and guidance to staff to achieve portfolio performance and loss reduction objectives.
Why It Might Be a Fit
The Mortgage Default Servicing Manager will serve as a key point of contact for investor agencies, third-party vendors, and indirect mortgage partners, requiring strong communication and leadership skills.
Requirements
- High school diploma or GED equivalent required
- Bachelor’s degree preferred
- Five years of mortgage loss mitigation and default servicing experience required
- Five years of late-stage delinquency, foreclosure, and bankruptcy administration experience required
- Five years of Fannie Mae and Freddie Mac default servicing experience required
- Three years of management or leadership experience required
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