Role OverviewWe're seeking a motivated and detail-oriented Mortgage Dispatch Specialist who thrives in a fast-paced, high-volume environment. This role requires exceptional communication skills, a customer-first mindset, and the ability to manage multiple tasks efficiently.
What You Will Do
Manage high volumes of inbound and outbound calls, respond to client inquiries, and direct calls to the appropriate departments. Perform additional administrative or support duties as assigned.
Why It Might Be a Fit
Be part of a fast-growing company changing the game in Non-QM, with competitive compensation and performance-based bonuses, a collaborative and entrepreneurial culture, and opportunities for career advancement and innovation.
Requirements
- Previous experience in mortgage or financial services industry (preferred)
- Call center experience (preferred)
- Exceptional verbal and written communication skills
- Strong attention to detail with a high degree of accuracy
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Ability to work both independently and collaboratively within a team
- Professional demeanor and customer service-focused mindset
Benefits
- Competitive compensation
- Performance-based bonuses
- Collaborative and entrepreneurial culture
- Opportunities for career advancement and innovation
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