Mortgage Loan Closer

VELOCITY CREDIT UNION
Austin, TX
Category Finance
Job Description
Mortgage Loan Closer: assist consumers with their mortgage needs, problem-solve, and provide personalized service. Role requires 1+ year of mortgage processing or closing experience, bachelor's degree or equivalent, and NMLS Registration eligibility. Work at Velocity's north Austin headquarters in a hybrid-remote role.

Requirements

  • Must be eligible for NMLS Registration
  • One (1) year or more of work experience in mortgage processing or closing is required
  • A bachelor’s degree or equivalent in a related field is required
  • Strong interpersonal and communication (verbal/written) skills and the ability to work in a diverse community
  • Passion for providing outstanding service and a positive attitude
  • Ability to work in a fast-paced environment with high attention to detail
  • Ownership of the customer experience through issue resolution
  • Adaptable to a productive team environment where knowledge is shared, and feedback and coaching are welcomed
  • Effective time management and flexibility to work department hours

Benefits

  • Medical/dental/vision
  • 401(k) with matching
  • Flexible spending accounts
  • Company-paid life insurance and disability
  • Referral bonuses
  • Paid holidays
  • Discounted gym membership
  • Tuition reimbursement
  • Training and ongoing coaching
  • Opportunities for career growth
  • Employee reward and recognition system
  • Employee and family events
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