Mortgage Servicing Coordinator

Ent Credit Union
Any Location, WI
Category Banking
Job Description
Ent Credit Union and Wings Credit Union joined forces in January 2026. This merger means more opportunities, expanded resources, and a shared commitment to delivering exceptional member service. As a Mortgage Servicing Coordinator, you will assist in the servicing of Wings Financial mortgage loans, implementing and monitoring necessary steps to protect collateral assets. You will work directly with Mortgage Analyst & IT to resolve issues and process improvements, creating and maintaining online procedures for Mortgage Servicing, and training new and existing staff on new/revised regulations and processes.

Requirements

  • Bachelor's Degree College degree preferred
  • High School Diploma/G.E.D. Required
  • 5+ years mortgage servicing experience or equivalent combination of education and experience
  • In-depth knowledge of Miser and / or Encompass preferred
  • Working knowledge of Microsoft Office, specifically Word and Excel
  • Ability to learn various vendor software (LPS; State National; FNMA; MI Companies)
  • Strong analytical and decision-making skills
  • Ability and desire to maintain quality of service while performing multiple tasks
  • Above average communication skills, both oral and written, along with problem solving skills
  • Knowledge of all applicable Real Estate lending laws and investor guidelines
  • Knowledge of state and county specific requirements

Benefits

  • Generous 401(k) match
  • 401k Discretionary Profit Sharing
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short Term and Long Term Disability
  • Health Savings Account with company contribution
  • Employee Assistance Program
  • Paid Vacation, Sick, Floating Holidays, and Volunteer Time Off
  • Paid Holidays
  • Tuition Reimbursement
  • Paid Parental Leave
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