MSF Technician

Requirements

• Install and repair security systems, CCTV/camera systems, and access control systems.
• Troubleshoot, repair, inspect, and test a variety of fire alarm and fire suppression systems.
• Perform preventative maintenance on fire alarm systems in accordance with NFPA standards.
• Communicate directly with customers to resolve technical issues and ensure satisfaction.
• Complete all NFPA-compliant reports and maintain accurate documentation.
• Participate in a rotating 24-houremergency on-call schedule once fully trained and qualified.
• Obtain and maintain required certifications including: NICET certifications, West Virginia electrical license, and Ohio fire Marshall license (All company-funded).
• Provide technical insights and field findings to the sales department for proposal and quote development.
• Ensure all compliance documentation is completed, including time sheets, billing, deficiency reports, and rescheduling follow up.
• Collaborate with sales staff to review and consult on system proposals and engineered designs.
• Assist with RMA coordination and support the service, installation, and mechanical teams as needed.
• Participate in design reviews and provide final approval on system installations.
• Demonstrate professional punctuality and a consistent work ethic.

Benefits

• Medical, dental, and vision insurance plans
• Company-paid life insurance and long-term disability coverage
• Optional supplemental benefits
• Paid time off (PTO) starting in your first year of employment
• Seven (7) paid holidays annually
• 401(k) plan with safe harbor match, including both traditional and Roth options
• Business casual office environment
• Employee referral program with bonus opportunities
• Company-provided work attire featuring our logo