Mukwa Service Staff-Bartender (Mackinaw City- Seasonal)

Odawa Casino Resort
Any Location, MI
Category Hospitality
Job Description
Provides upbeat, positive, friendly, and excellent service to every guest who approaches the bar/dining/deli area while preparing and pouring drinks, serving food, placing food orders for guests.

Requirements

  • Maintains a positive and professional approach to Team Members and guests.
  • Smiles and makes eye contact, greets, welcomes, and invites our guests back.
  • Waits on all guests, serves food as well as beverages, and bartends.
  • Anticipates the needs and wants of our guests.
  • Uses product knowledge to up-sell and suggestive sell.
  • Prepare drinks with proper portions and ingredients.
  • Operates liquor dispensing system as required or utilizes pour measuring device.
  • Operates a cash register, rings in proper amounts, and gives guests correct change.
  • Accounts for all cash, charge and hosted sales and maintains integrity of all financial controls and responsibilities.
  • Ensures accuracy when counting down cash registers.
  • Keeps a neat, organized, always stocked and clean environment and abides by all health codes.
  • Always maintains respectful control over guests and assists management by informing them of guest complaints.
  • Ability to monitor guest consumption and respond according to TIPS training.
  • Keeps the bar area stocked, always clean and ready for guests.
  • Attends to guests needing service at the bar or dining area in a quick and efficient manner.
  • Arrange bottles and glasses to make an attractive display.
  • Replenishes bar snacks such as chips, pretzels, and nuts.
  • Replenishes supplies/cups, spears, napkins, and ice.
  • Maintains inventory control.
  • Complete any side-work, set-up or closing duties as assigned.
  • Place liquors, fruits, glassware, linen, silverware, paper supplies, small wares and sundries in their designated places, following proper storage and safety guidelines and procedures.
  • Replace empty draught beer kegs as may be required.
  • Pit fruit and fill ice bins with crushed or cubed ice from designated machines.
  • Operate all equipment and utensils as required.
  • Wash beverage glasses.
  • Removes and empties all trashcans within the bar and dining area.
  • Responsible for following established departmental procedures and all applicable laws showing responsibility by practicing methods that were taught through our TIPS program.
  • Maintains grooming and appearance according to specified grooming and appearance policies.
  • Follow all directions and assigned duties as given by the restaurant management.
  • Attend all meetings as required.
  • Complete all required training satisfactorily.
  • Always maintain the highest level of confidentiality.
  • May work at other properties as needed.
  • Performs all other assigned duties within the scope of the position.
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