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Multi-Duty Receptionist - Part Time Rotating Clinics - Summit Express Clinics
SMG
Knoxville, TN
Category
Customer Service
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Job Description
Summit Express Clinic is recruiting a Multi-Duty Receptionist to join their practice. This is a part-time opportunity rotating clinics will include holidays and weekend. This position greets, directs and schedules patients and visitors.
Requirements
Greets patients and visitors in a prompt, courteous, and helpful manner.
Checks-in patients, verifies and updates necessary information in the medical records / database, performs all registration functions and collects copays and balances due, as appropriate.
Assists patients with ambulatory difficulties, or other needs, as appropriate.
Maintains computerized scheduling and follows office scheduling policies.
Handles phone calls as appropriate (e.g. appointment confirmations, referral calls, pre-certs, etc.)
Files charts and coordinates lab work, as requested.
Sorts and delivers mail, medical records, and other correspondence.
Maintains work area in a neat and orderly manner.
Attends meetings, as required.
Maintains strictest confidentiality, both internally (with other Summit employees) and externally (with the public).
Adheres to the corporate compliance plan and policies.
Actively participates in site-level Quality Improvement Activities.
Benefits
Paid Time Off
401k Matching
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