Multi-Duty Receptionist - Part Time Rotating Clinics - Summit Express Clinics

SMG
Knoxville, TN
Category Customer Service
Job Description
Summit Express Clinic is recruiting a Multi-Duty Receptionist to join their practice. This is a part-time opportunity rotating clinics will include holidays and weekend. This position greets, directs and schedules patients and visitors.

Requirements

  • Greets patients and visitors in a prompt, courteous, and helpful manner.
  • Checks-in patients, verifies and updates necessary information in the medical records / database, performs all registration functions and collects copays and balances due, as appropriate.
  • Assists patients with ambulatory difficulties, or other needs, as appropriate.
  • Maintains computerized scheduling and follows office scheduling policies.
  • Handles phone calls as appropriate (e.g. appointment confirmations, referral calls, pre-certs, etc.)
  • Files charts and coordinates lab work, as requested.
  • Sorts and delivers mail, medical records, and other correspondence.
  • Maintains work area in a neat and orderly manner.
  • Attends meetings, as required.
  • Maintains strictest confidentiality, both internally (with other Summit employees) and externally (with the public).
  • Adheres to the corporate compliance plan and policies.
  • Actively participates in site-level Quality Improvement Activities.

Benefits

  • Paid Time Off
  • 401k Matching
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