Role OverviewAs a Trustmark's myTeller Center Teller, you will act as the Bank's personal representative with its customers by building strong relationships between the customer and the Bank. You will enhance the customer's experience by providing exceptional, professional, and consistent service using the myTeller system.
What You Will Do
You will accurately process myTeller Machine routine transactions, work independently to resolve issues, and continually safeguard the bank's assets. You will also serve the customer in a professional, courteous, efficient manner and provide banking solutions through superior sales and service.
Why It Might Be a Fit
You will be a fit for this role if you have excellent customer service skills, can work independently, and have the ability to exercise good judgment and discretion in a professional manner.
Requirements
- High School diploma required
- Twelve (12) months face to face customer service experience and Six (6) months cash balancing responsibilities
- College degree completed or currently being pursued and enrolled
- Basic knowledge of math concepts and principles to solve problems
- Basic computer knowledge to enter, access, or retrieve data
- Knowledge of Trustmark's Teller and Branch Policy and Procedures
- Ability to effectively communicate information and ideas both verbally and in writing
- Uses logic and reasoning to identify the alternative solutions, conclusions or approaches to problems
- Ability to work a schedule that may include some holidays and Saturdays
- Ability to stand as needed
- Ability to display a professional appearance
Benefits
- health insurance
- dental insurance
- vision insurance
- 401(k) plan
- paid time off
- paid holidays
- life insurance
- disability insurance
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