National Account Director of Operations

ABM US
Greensboro, NC
Job Description
ABM is seeking a National Account Director of Operations to lead the execution of their service solutions for clients nationally. This role focuses on ensuring customer relations, facility management, satisfaction, and financial performance. The Director will collaborate with internal teams, contractors, and external partners to deliver excellent service and maintain a high-performing facility.

Requirements

  • Ensuring optimal customer relations
  • Providing high quality operations and maintenance service
  • Actively liaising with clients
  • Regular monthly written status reports
  • Reviewing performance reports and opportunities for improvement
  • Negotiating major service contracts
  • Supervising subcontractors
  • Managing staff including HR tasks
  • Ensuring financial processes are followed

Benefits

  • Comprehensive benefits package
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