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National Account Director of Operations
ABM US
Greensboro, NC
Category
Project & Program Management
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Job Description
ABM is seeking a National Account Director of Operations to lead the execution of their service solutions for clients nationally. This role focuses on ensuring customer relations, facility management, satisfaction, and financial performance. The Director will collaborate with internal teams, contractors, and external partners to deliver excellent service and maintain a high-performing facility.
Requirements
Ensuring optimal customer relations
Providing high quality operations and maintenance service
Actively liaising with clients
Regular monthly written status reports
Reviewing performance reports and opportunities for improvement
Negotiating major service contracts
Supervising subcontractors
Managing staff including HR tasks
Ensuring financial processes are followed
Benefits
Comprehensive benefits package
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Employer
ABM US
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