Navigator Case Manager - HP

The Navigator Case Manager will work with individuals, families, and friends of victims in coordination with our Street Outreach and Victim Advocates. The Case-Manager will provide case-management, crisis-intervention, support, and advocacy.

What You Will Do

Cooperates on a team that provides direct case-management and emergency support services to victims of violence and their families. Provides support and advocacy to the victims of violence and their families through home visits, phone calls, criminal justice advocacy, and referrals to other support organizations.

Why It Might Be a Fit

Must have one year experience working in the human services field in a capacity that involves direct services to at-risk youth. Must be willing to be trained, and proficiently utilize database(s) and information tracking systems relevant to duties.

Requirements

• Must become a Certified Mandated Reporter
• Must pass a background check, must not have any pending cases
• Must pass a Child Abuse and Neglect Tracking System background check
• Must pass a National Sex Offender Registry background check
• Must have a working phone and phone number
• One year experience working in the human services field in a capacity that involves direct services to at-risk youth
• Cross-cultural competency
• Ability to communicate effectively both written and verbally
• Proficient in Microsoft Word and Excel
• Must be willing to be trained, and proficiently utilize database(s) and information tracking systems relevant to duties
• Must keep confidentiality of participant information
• Ability to establish and maintain effective working relationships with others
• Valid Illinois driver’s license, insurance, good driving record, access to a vehicle. Subject to driving background check
• Bilingual English/Spanish preferred but not required