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Nest General Manager
Hyatt
Seattle, WA
Category
Hospitality
Apply for Job
Job Description
Join us for this incredible opportunity to be part of our Food & Beverage team as the Nest General Manager at Thompson Seattle! The Nest is one of the city’s most iconic rooftop bars, nestled atop the Thompson Seattle hotel, offering unmatched panoramic views of Elliot Bay and the Olympic Mountains.
Requirements
Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
Provide exceptional service and ensure guest satisfaction with dining experiences.
Manage a team of food and beverage professionals, ensuring that brand standards and the required sequence of service components are executed precisely.
Build, maintain, and adjust restaurant reservation blocks according to business levels to maximize revenue potential.
Establish par levels for supplies and equipment—complete requisitions to replenish shortages or additional items needed for the anticipated business.
Manage guest relations and ensure guest satisfaction
Monitor and maintain cleanliness and working conditions of departmental equipment, supplies, and work areas.
Assist staff with their job functions to ensure optimum service to guests.
Conduct formal training programs on the required job functions with criteria expected and department orientation with new hires.
Benefits
Medical / Dental / Vision Insurance (Full-Time) after 30 days of employment
401k & Retirement Savings Plan (RSP)
Basic Life Insurance
Short term disability insurance
New Child Leave & Adoption Assistance
Compassionate Leave
Paid Time Off
Sick Leave
Extended Illness Days
Holiday Pay
Additional perks include Colleague Discounted Rates, Complimentary Room Nights, Flexible Spending Account, Subsidized ORCA Pass or free parking at Laz Parking Garage, Tuition Reimbursement of $1,000.00 per calendar year, Cellphone Reimbursement, Complimentary Dry Cleaning, Employee Assistance Program, Relocation Assistance
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