Nest General Manager

Hyatt
Seattle, WA
Category Hospitality
Job Description
Join us for this incredible opportunity to be part of our Food & Beverage team as the Nest General Manager at Thompson Seattle! The Nest is one of the city’s most iconic rooftop bars, nestled atop the Thompson Seattle hotel, offering unmatched panoramic views of Elliot Bay and the Olympic Mountains.

Requirements

  • Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
  • Provide exceptional service and ensure guest satisfaction with dining experiences.
  • Manage a team of food and beverage professionals, ensuring that brand standards and the required sequence of service components are executed precisely.
  • Build, maintain, and adjust restaurant reservation blocks according to business levels to maximize revenue potential.
  • Establish par levels for supplies and equipment—complete requisitions to replenish shortages or additional items needed for the anticipated business.
  • Manage guest relations and ensure guest satisfaction
  • Monitor and maintain cleanliness and working conditions of departmental equipment, supplies, and work areas.
  • Assist staff with their job functions to ensure optimum service to guests.
  • Conduct formal training programs on the required job functions with criteria expected and department orientation with new hires.

Benefits

  • Medical / Dental / Vision Insurance (Full-Time) after 30 days of employment
  • 401k & Retirement Savings Plan (RSP)
  • Basic Life Insurance
  • Short term disability insurance
  • New Child Leave & Adoption Assistance
  • Compassionate Leave
  • Paid Time Off
  • Sick Leave
  • Extended Illness Days
  • Holiday Pay
  • Additional perks include Colleague Discounted Rates, Complimentary Room Nights, Flexible Spending Account, Subsidized ORCA Pass or free parking at Laz Parking Garage, Tuition Reimbursement of $1,000.00 per calendar year, Cellphone Reimbursement, Complimentary Dry Cleaning, Employee Assistance Program, Relocation Assistance
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