Role OverviewUnder the direction of the Director of Elections Technology, this position provides day-to-day level-1 technology operational support within the Elections Technology Department.
What You Will Do
Oversee and manage in-house auditing tasks, install, analyze, and troubleshoot desktops, laptops, mobile devices, printers, monitors, peripherals, network, servers, phones, and switches.
Why It Might Be a Fit
Strong knowledge of desktops, laptops, and mobile devices, as well as network equipment, MS Office, and MS Exchange/Active Directory is required. Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations.
Requirements
- Strong knowledge of desktops, laptops, and mobile devices, as well as network equipment
- Strong knowledge of MS Office and MS Exchange/Active Directory
- Demonstrated problem resolution and task management skills
- Effective interpersonal, written, and oral communication skills
- Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations
- Ability to present ideas in a user-friendly language
- Proven analytical and problem-solving abilities
- Strong customer service orientation
- Must be able to lift 75 pounds
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