Role OverviewThis role supports the daily operation and reliability of Switch data center network infrastructure. You handle hands-on installation, testing, and troubleshooting of structured cabling and related hardware, following defined procedures and safety standards. Your work helps keep customer and internal network environments stable, documented, and ready for use.
What You Will Do
Install, terminate, label, and maintain copper, fiber, and coax cabling, including patch panels and cable management. Build and modify cable support systems such as ladder rack, tray, J-hooks, and related hardware. Install and replace field-replaceable units such as drives, memory, optics, and power components.
Why It Might Be a Fit
You follow procedures closely and understand why consistency matters in a mission-critical environment. You communicate clearly and directly with teammates, customers, and vendors. You manage your tasks, document your work, and close the loop without being reminded.
Requirements
- 1–2 years of experience in telecom, data center operations, or IT support
- Working knowledge of CAT 3, CAT 5, and CAT 6 cabling, plus single-mode and multi-mode fiber
- Basic understanding of ANSI and TIA/EIA cabling standards
- Ability to troubleshoot layer 1 connectivity and basic hardware issues
- Experience using ticketing systems to track and document work
- Comfort working scheduled shifts in a 24/7 operating environment
Benefits
- Generous Benefits Package
- Comprehensive coverage for you and your family
- Flexibility & Remote Opportunities
- Career Stability & Growth
- Industry Leading Designs
- A Culture of Karma
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