Network Operations Center Tech

Computer Enterprises Inc
Allen, TX
Job Description
Network Operations Center Tech responsible for executing high-availability incident response, monitoring networks and systems, and providing customer-facing technical support. The role requires strong knowledge of IP networking, interoperability standards, and troubleshooting skills. 3-month contract with the possibility to extend to hire.

Requirements

  • Working knowledge of IP networking and interoperability standards.
  • 1+ years of experience troubleshooting IP network connectivity.
  • 1+ years of experience troubleshooting service and hardware errors generated by: Routers, Switches, Terminal devices, Servers, Endpoints.
  • Working knowledge of networking protocols such as: VPN, BGP, MPLS, SIP.
  • Demonstrated ability to navigate and interpret network drawings (e.g., Visio drawings).
  • Effective communication skills.
  • Network Operations or Telecommunications industry experience.
  • Cisco CCST or CCNA certification (plus).
  • ITIL Certification.
  • AWS Cloud surveillance.
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