Role OverviewWe are seeking a Network Security Senior Specialist to join our team in Palo Alto, CA. The successful candidate will provide day-to-day operational support for Palo Alto firewalls and Panorama, handle incident, request, and change management activities, and maintain documentation and knowledge base updates.
What You Will Do
The role involves providing day-to-day operational support for Palo Alto firewalls and Panorama, handling incident, request, and change management activities, monitoring firewall health, logs, and alerts, and resolving issues within SLA.
Why It Might Be a Fit
The successful candidate will have 3-6 years of network/security experience, hands-on experience with Palo Alto firewalls and Panorama, and strong understanding of TCP/IP, routing, NAT, VPN, and security policies and logging.
Requirements
- 3–6 years of network/security experience
- Hands-on experience with Palo Alto firewalls and Panorama (operations level)
- Strong understanding of TCP/IP, routing, NAT, VPN, and security policies and logging
- Basic knowledge of Authentication (LDAP/AD/SSO) and Web/proxy concepts (WCCP, PAC)
- Experience with ticketing tools and ITIL processes
- Good troubleshooting and analytical skills
- Strong communication skills
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- Paid time off
- Retirement plan
- Learning budget
- Parental leave
- Wellness program
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