Network Services Engineer

Jobgether
United States, US
Category Security
Job Description
This is a full-time position for a Network Support Engineer in the United States to ensure the seamless operation of client networks. The role involves troubleshooting complex issues, supporting network infrastructure, and assisting with client projects. Candidates should have hands-on experience with Cisco, Juniper, and firewall technologies, and strong analytical and communication skills.

Requirements

  • Troubleshoot end-user connectivity, remote connections, and data center links.
  • Support core network infrastructure across multiple sites.
  • Create and maintain network diagrams.
  • Conduct root cause analysis and implement permanent solutions.
  • Configure and troubleshoot next-generation firewalls.
  • Lead network installation and upgrade projects independently.
  • Provide support for voice, video, security, and multi-cloud connectivity.
  • Maintain accurate ticketing system entries.
  • Collaborate with clients and internal teams.
  • Flexibility to work after hours and weekends.
  • Bachelor’s degree and relevant certifications are a plus.

Benefits

  • Competitive salary and comprehensive benefits package (medical, dental, vision, disability, life insurance, 401(k), PTO)
  • Opportunities for professional development and technical education
  • Supportive, friendly, and collaborative team environment
  • Workplace perks including healthy snacks, wellness programs, and team events
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