Role OverviewAs a Network Support Engineer - AI Trainer, you will review real-world data from deployed networks, label and classify network behaviors, and help define schemas for large-scale data pipelines. You will work independently and asynchronously to meet deadlines while improving AI model performance. This is a contract position with a commitment of 30–40 hours/week.
What You Will Do
Your main day-to-day responsibilities will include reviewing logs, configs, telemetry, and event streams, labeling and classifying network behaviors, and collaborating with client teams to ensure data accuracy and relevance.
Why It Might Be a Fit
To be a fit for this role, you should have experience as a Level 3 / Tier 3 / Principal Support Engineer with on-call rotation, RCAs, and final escalations, and hands-on experience with end-customer enterprise networks, including switches, APs, and firewalls.
Requirements
- Experience as a Level 3 / Tier 3 / Principal Support Engineer with on-call rotation, RCAs, and final escalations
- Hands-on experience with end-customer enterprise networks, including switches, APs, and firewalls
- Proficiency in Wi-Fi/wireless technologies, including Cisco WLC, Aruba, Meraki, 802.1X/RADIUS, and wireless troubleshooting
- Ability to perform packet-level troubleshooting with Wireshark, tcpdump, and SPAN captures
- Authorization to work in the US or Canada without sponsorship
Benefits
- 1099 contract paid to a personal account
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