Network Support Engineer

Mesabi Metallics Company LLC
Nashwauk, MN
Category Security
Job Description
Mesabi Metallics is seeking a proactive Network Support Engineer to diagnose and resolve network and security issues for their mining and pelletization project. This role involves technical support for hardware/software, configuration, and collaboration with other teams. Level 2 and Level 3 support are responsibilities.

Requirements

  • Provide L2 and L3 hardware and technical support for network and security incidents.
  • Design network diagrams, business flow charts, and related documentation.
  • Configure and troubleshoot routers, switches, firewalls, VPNs, and related devices.
  • Manage and administer IT assets including security cameras, drones, access readers, laptops, printers, plotters, and Wi-Fi access points.
  • Monitor and analyze logs, antivirus, security alerts, and packet captures to identify root causes.
  • Collaborate with networking and security teams to implement fixes and preventives measures.

Benefits

  • Health Insurance
  • Retirement Plan
  • Paid Time Off
  • Bonus
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