Network Technology Coordinator, ITS

Chicago Public Schools
Chicago, IL
Category Education
Job Description
The Network Technology Coordinator (TechCo) is a dynamic, highly mobile technical expert responsible for technology support functions for schools without a dedicated Technology Coordinator or Computer Technician. The role requires frequent travel between schools for on-site support and working under a Shared Services model where they will be assigned to a set of schools by Geographic Network Regions.

Requirements

  • Assist with device management and asset compliance in collaboration with key ITS teams
  • Collaborate with School Administrators to implement best practices around managing schools devices and technology
  • Support assigned Schools with the annual CPS Asset & Physical Inventory Audit
  • Assist assigned schools with Jamf Pro to manage the school’s Apple devices
  • Ensure device software compliance across all device platforms (Windows, Chromebooks, Apple)
  • Coordinate with applicable ITS teams to conduct routine hardware assessments
  • Provide network and system maintenance support
  • Provide network troubleshooting in collaboration with the ITS SOC team
  • Provide technical assistance to school staff and students
  • Install, configure, and maintain hardware, software, and network equipment
  • Assist with technology equipment moves within the school
  • Conduct technical training and support
  • Support the ITS Student Tech Crew program

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance
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