New England Transportation Business Group Professional Services Leader

HDR
Boston, MA
Category Engineering
Job Description
The New England Transportation Business Group Professional Services Leader will report to the TBG Leader and work alongside the TBG Managers and TBG Business Development Lead to provide oversight of individual discipline Practice Leads and implement the Business Group's technical and quality initiatives. The role will lead the technical development of the professional practices defined for the area and programs for career development, recognition, and retention of staff, as well as support recruiting efforts to attract talent.

Requirements

  • Develop, coordinate, monitor, and improve technical competencies of Business Group staff
  • Assist with daily operations, such as project oversight, management reviews, financials, and driving profitability at the project level
  • Supervise business class leads to ensure the New England Area Transportation Business Group Team functions as a unit and that delivery teams are empowered, supported to provide excellent client service
  • Lead and monitor development and training of area staff in technical and business competencies
  • Partner with market sector leads on workload projections and coordinating workload sharing with other Business Groups or Areas
  • Lead and monitor activities for continuous improvement including development and use of technical standards, procedures, best practices, and lessons learned
  • Lead and participate in project reviews and support project teams with management of claims and losses
  • Participate in 0% reviews and project reviews, participate in business meetings
  • Review hiring needs, requisitions, and offers as delegated by Business Group Manager
  • Participate in key pursuit teaming, staffing discussion, and fee development
  • Partner with Market Sector Leaders and Project Delivery Leader
  • Oversee technical and digital delivery evolution, in collaboration with subject matter experts
  • Work with Business Group Manager to streamline and coordinate business processes consistent with Area, corporate policy, and MOA (Matrix of Authority)
  • Oversee and ensure implementation of quality, standards, and best practices
  • Collaborate with Area operations, market sectors, business classes, and delivery leaders
  • Review and approve fee proposals as delegated by Business Group Manager
  • Serve as a champion for BGX (cross business sector partnership) opportunities
  • Support communication and coordination within all business groups
  • Perform other duties as needed

Benefits

  • Medical
  • Dental
  • Vision
  • Short and long-term disability
  • Life insurance
  • Employee assistance program
  • Paid time away
  • Parental leave
  • Paid holidays
  • Retirement savings plan with employer match
  • Employee referral bonus
  • Tuition reimbursement
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