Night Audit - Full Time

Peregrine Hospitality
Any Location, MA
Category Hospitality
Job Description
As Night Audit, you uphold a positive, productive demeanor to support the hotels front and back office including customer service, record keeping, telephone operations, reservations, and other related activities.

Requirements

  • Accurately complete all audit work including balance of posted cash, restaurant revenues, hotel revenue and credit cards
  • Complete all daily revenue reports and alert Front Office Manager of all discrepancies
  • Communicate with other departments, including sending and receiving regularly scheduled reports
  • Contact on property security as needed to handle disturbances
  • Coordinate guest needs with maintenance and housekeeping departments
  • Receive and route incoming telephone calls in an efficient, friendly manner
  • Accurately post charges to guest accounts
  • Efficiently check-in or check-out guests as needed
  • Maintain the confidentiality of proprietary company information
  • Be knowledgeable on hotel safety, security, and emergency procedures
  • Maintain the security of guest room and administrative keys
  • Follow 4 Keys service standards, standard operation procedures, and safety standards
  • Adhere to all hotel policies and procedures throughout the execution of tasks and responsibilities
  • Follow safety and security procedures
  • Work cohesively with co-workers and all departments as part of a team
  • Follow all appropriate policies and procedures while constantly striving to improve standards of operations
  • Adhere to attendance and reliability standards
  • Follow all additional duties as assigned by management

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
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