Role OverviewThe Night Audit Host is responsible for assisting in the overnight front office shift, including cash control, preparing and balancing reports, responding to guest service issues, and the check-in and check-out process. This role has a direct impact on creating the guest experience.
What You Will Do
Process forms of payment, respond to guest inquiries, and perform various tasks related to the overnight front office shift.
Why It Might Be a Fit
The ideal candidate will have previous night audit experience, excellent organizational skills, and refined verbal and written communication skills. They will be able to work a flexible schedule, including weekends and holidays, and have a true desire to satisfy the needs of others in a fast-paced environment.
Requirements
- Previous night audit experience, preferred
- Excellent organizational skills
- Previous high-volume customer service experience
- Previous work-related cash handling experience
- Refined verbal and written communication skills
- Ability to stand for long periods of time and walk moderate distances
Benefits
- Medical/Dental/Vision Insurance after 30 days
- Free basic Life Insurance after 30 days
- Free basic Short-Term Disability after 30 days
- Eligible to participate in a Flexible Spending Account after 30 days
- Vacation/Sick Days
- 8 Paid Holidays
- 1 Floating Holiday per calendar year
- Complimentary Room Nights 12 per calendar year after 90 days
- Employee/Friends & Family Rate Room Nights
- Employee may elect to contribute 401k after 30 days
- 401k Match: 1-3% = dollar/dollar, 4-5% = $.50/dollar after 1 year
- Employee Stock Purchase Plan (ESPP) 5% discount
- Contribute to the 529 Education Savings Plan
- Educational assistance up to $1,000 per calendar year after completing 90 days of service
- Jury Duty
- Bereavement Pay
- Complimentary parking in hotel garage
- Free Light Rail/Bus Pass
- Complimentary meal in High Plains
- Use of Employee Assistance Program (EAP)
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