Night Auditor | Beaufort Compass Hotel

SHANER
Any Location, NC
Category Customer Service
Job Description
Be available to work a flexible schedule, including weekends, holidays, and overnight hours. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Other duties as assigned.

Requirements

  • High school graduate or equivalent
  • Minimum one year customer service experience; previous hotel experience preferred
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding
  • Computer experience preferred
  • Bilingual English/Spanish a plus
  • Knowledge of local activities and attractions appropriate for clientele

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • 401(k) matching
  • Life insurance
]]>